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Frequently Asked Questions (FAQ)
Do you offer free shipping?
Yes, we pay the shipping costs for every order. So you benefit from free shipping.
How many days do I have to return?
Customers can return products within 14 days of receipt. Please note the return policy stated on our 'returns' page.
Is the product of good quality?
We work exclusively with reliable suppliers and ensure that all products meet our quality requirements. Not satisfied? Money back.
Can I track my order?
Yes, once your order has been shipped, you will receive an email with a tracking number so you can track your order.
How can I contact you?
You can reach us at leafstar.shop@hotmail.com or via our contact form on the website. We aim to respond within 24 hours.